Frequently Asked Questions
Everything you need to know about shopping with Trinity College London Press Store.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To start a return, please visit our online returns portal and enter your order number and email address.
Are your apparel items ethically sourced?
Yes, we prioritize sustainability and ethical manufacturing. All our apparel is produced in facilities that adhere to fair labor practices and utilize high-quality, durable materials designed to last.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How can I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.